AI Employees & Agents

Support that resolves in seconds, not days.

Eighty percent of support tickets are the same twenty questions. A trained AI support employee resolves those instantly, around the clock, and hands the genuinely hard ones to your team with full context attached.

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What you get

Done by trained AI employees. Overseen by experts.

Instant first responseCustomers get a real answer in seconds, at 3pm or 3am.
Resolves, not deflectsRefund status, order changes, how-to questions, handled end to end.
Escalates with contextHard cases reach your team with history, sentiment, and a suggested reply.
Works in your helpdeskEmail, chat, WhatsApp, or the tools you already use.
Learns your edge casesEvery escalation you resolve teaches it to handle the next one.
Reports what customers wantA monthly picture of what people keep asking, so you can fix root causes.
How it works

From first call to running.

01

Load your support brain

Policies, past tickets, product docs. We build its knowledge from your reality.

02

Set the guardrails

What it can resolve alone, what needs approval, what always goes to a human.

03

Run alongside your team

It starts on the routine tier while your team watches its work.

04

Expand its scope

As trust builds, it takes more, and your team keeps only the work worth a human.

FAQ

Asked before. Answered honestly.

Will customers know they are talking to AI?
That is your call. We recommend being honest about it, and making the experience good enough that customers stop caring. Clean human handoff is always one message away.
What support channels does it cover?
Email, website chat, and WhatsApp, plus integrations with helpdesks like Zendesk and Intercom.
Can it issue refunds or change orders?
Only within limits you set. You define exactly what it can do alone and what waits for approval.
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Tell us what you need. We scope it honestly.

A short call, a clear picture of what ai customer support would look like for your business, and a real quote. No pressure, no jargon.

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